Case Management Certificate

PROGRAM and PURPOSE

Case management is the process used by human services professionals to assess, plan, implement, coordinate, monitor and evaluate the options and services being provided. It is not a profession in itself, but a process used within one's profession. It is a means of attaining optimum levels of service through the use of advocacy, communication, education, identification of resources and service facilitation. This course will help individuals responsible for case management functions to identify appropriate providers and facilities throughout the provision of services and to ensure that available resources are being used in a timely and cost effective manner.

INTENDED PARTICIPANTS

• Entry-level human services professionals
• Supervisors and managers who have the responsibility for
  overseeing case management function
• Individuals seeking careers or career advancement in human services

Case management function will be presented in a manner that can be applied in a wide variety of human services organizations and with a broad spectrum of clients: elderly, youth, homeless, indigent, offenders, etc.

COURSE OVERVIEW

Family, Community and Environmental Strengths:
A Strengths-Based Approach

• Assessments
• Responding to Client Needs
• Work and Work Ethic
• Confronting Substance Abuse and Mental Health Issues
• Making the Most of Community Resources
• Conflict Resolution and Crisis Intervention: Handling Emergencies
• Management Issues

For a more detailed outline of what is included in the course, contact the Continuing Education office at 727-394-6008 or 6005.

FORMAT
Sessions will be interactive. Participants will be engaged in role playing, discussion, and experiential activities. They will be provided with opportunities to practice the skills that are being learned.

FACULTY
Jacqui Colyer, MSW, Training and Consultation Specialist, has extensive experience as a case manager and trainer of case managers.

Melvina Hamilton, MS, Professor Hamilton holds a B.S. in Social Welfare from Virginia Commonwealth University and a Master in Public Health from the University of Michigan. Her professional background includes working in health care administration, social services, and a labyrinth facilitator. As a faculty member of the University of Virginia she received (2) Jefferson’s Cup awards for outstanding employee training and for employee taking pride in their environment.   She is a seasoned health care administrator who has worked in complex health care setting at the University of Virginia and University of Chicago.  Ms. Hamilton, developed curriculums for adult learners to facilitate effective training. 

Those successfully completing the course will receive a certificate of achievement in Case Management Training from Barry University and three continuing education units.

Interested in holding these classes on-site at your work place?  Get together with a minimum of 10 colleagues and coworkers.  For more information contact ACE Institute for Training and Professional Development at (561) 361-8224 or Email skaye@mail.barry.edu