Carmen has over 20 years experience in health care administration, diagnostic/ procedural coding and billing for Medicare/Medicaid and third party payers. As a result of her extensive knowledge and experience she felt others could benefit in the field and the motivation to give back to the community drove her into academics. Her areas of expertise include Anatomy and Physiology, Medical Terminology, Insurance guidelines, Medicare, Medicaid, Private, HMO, Accounts Receivables/Collections, ICD-9, CPT, HCPCS, HCFA 1500, UB92, Inpatient/Outpatient coding and Medical Office Administration. She has worked with several software systems including ClaimGear, Medisoft, CDL, Medical Manager and Medware. Carmen is an alumnus of Barry University and holds CCS-P, RMC and NCICS certifications. She continues to progress her enthusiasm for education and zest for a job well done.