For more information or to arrange a meeting to discuss your needs, contact Susan Kaye at (561) 361-8224 or firstname.lastname@example.org.Conflict ResolutionConflict is distracting. Conflict is counter-productive. Conflict can stop key functions of your business dead in its tracks. Dealing with conflict and learning to eliminate it is this session’s goal for participants at any level in your business infrastructure.Topics focus on:Levels of conflictLanguage models for reducing conflictTechniques for reducing conflict and preventing its recurrenceHow to effectively diagnose conflictPlanning, implementing and following-up of specific actions for conflict resolutionThe value of conflict in the workplace.This program can also be designed with an emphasis on De-Escalation and Violence Prevention for workers in the social services field.The topics listed for each subject are typical examples. The specific training content and time duration can be customized to meet your precise needs.