Frequently Asked Questions

General Information

Have any cases of COVID-19 been confirmed at Barry University?

The first reported case of COVID-19 within the Barry University community is a commuter student last on the Miami Shores Campus on March 11. The suspected exposure to the virus occurred after this date and as such there is no indicated risk to our campus community related to this case.

In the event of additional confirmed cases within our community, we will promptly notify any individuals we identify as having had potential exposure.

Is Barry University Open?

Barry is transitioning to a remote work and remote learning environment, no later than Thursday, March 19. University business will continue, with only personnel supporting essential basic functions reporting to campus.

While residence halls will remain open to students who meet specific criteria to remain, resident students are urged to return home immediately. Basic services will be provided for those who are unable to leave. We are preparing to provide essential services for our remaining residential students for an extended time frame, including food service, campus safety, and facility support.

What should I do if I’m feeling ill?

Students should immediately reach out to Student Health Services via phone or email (305-899-3750 or Do not report to the office without first calling about symptoms. In an emergency, always dial 9-1-1.

Faculty and staff should not report to campus and reach out to their primary healthcare provider or a telemedicine provider. In an emergency, always dial 9-1-1.

Nobody should come to campus with cold/flu-like symptoms including, but not limited to, fever, cough, shortness of breath.

I am having technical difficulty accessing Canvas, what do I do?

Many universities are temporarily transitioning to remote learning, and this has the potential to stress the infrastructure of remote learning service providers, like Canvas. We are aware users have been getting error messages, and Canvas is working through it. Below is a list of helpful resources. If you continue to have trouble accessing the platform, communicate with your instructor.

  • Student support for Canvas is available 24x7, 365 days a year by calling the toll-free number at 1-855-976-8669
  • Chat Live with the Canvas Support Hotline:
  • Call Barry’s IT Support Desk at 1-305-899-3604 (Office Hours - Monday – Friday 8:30 am – 6:30 pm). Walk-in support will continue to be available during these hours of operation.
  • If you are logged into Canvas click on the Help Icon at the bottom left corner, under the global menu for additional options.

I have an event planned, who do I contact to determine if it can still go forward?

All on campus meetings and events are cancelled until further notice. Effective immediately, all meeting organizers should arrange for meetings to occur remotely.

Where can I get accurate, up-to-date information on what is going on at Barry University?

This is a rapidly evolving situation and we want the University community to have the most accurate, updated information. Credible and current information can be found here.

Misinformation on social media can spread unnecessary concern. Please look to our official accounts and websites for accurate information. You can find us on Facebook, Instagram, Twitter, and LinkedIn.


Are athletic events going forward as scheduled?

In light of the collective decisions of the NCAA and the Sunshine State Conference due to the ongoing nationwide spread of COVID-19, Barry University has determined that athletic activity for all sports will be suspended indefinitely, starting Friday, March 13.

What does the suspension of athletic activity mean for Student-Athlete eligibility?

While this continues to be a very fluid situation, there are ongoing conversations with the NCAA and Sunshine State Conference regarding future eligibility. Updates will be given to coaches and student-athletes when available.


Will there be technological support for students as we transition to remote learning?

Barry’s IT Support Desk is available for questions at: 1-305-899-3604. Information regarding hours is available here.

For any issues with Canvas, the following support is available:

I have a class that heavily relies on face-to-face instruction (pottery, fitness, etc.) how will that be handled?

All information regarding specific classes will come from your instructors.

Will Student Health Services extend hours?

Student Health Services hours will transition to telehealth. Information will be sent to students who remain on campus.

Call Public Safety in the event of an emergency: 305-899-3333.

I have student insurance. What is my coverage while the University is operating remotely?

All students who had student insurance through United Health Care Student Resources (UHCSR) and have registered for the Summer semester have been billed for the Summer insurance premium. This is a nationwide plan and coverage extends out of state.

Students who have been billed for student insurance for the Summer semester but are participating in remote instruction from their primary state of residence may request to have the Summer insurance charge removed from their account. To opt out, please email and provide the following information: your name, student ID number and a copy of your health insurance card. This request must be received no later than 6/16/20.

This is for the Summer 2020 semester only. The Fall 2020 waiver policy still applies. Students who are taking classes and residing in University-provided housing over the summer are not eligible to receive a Summer insurance credit without an approved waiver and must remain on the student health insurance. If you were previously insured through the student health insurance plan but you are not taking classes for the Summer, you can still enroll in the United Healthcare student health insurance plan. To enroll for the Summer, please visit and follow the prompts.

Email with any questions.

I am a graduating student. I would like to continue my insurance coverage. What should I do?

If you have graduated and you would like to continue your insurance coverage you may do so for up to 6 months. Please visit and select "explore policy" in the Medical-Student Plan section and then select the continuation of coverage option.

Email with any questions.

I have lost my private insurance coverage. Can I enroll in the student insurance plan?

With the importance of access to health care underscored by the global pandemic, United Healthcare Student Resources is extending the benefit of the student insurance plan to students who have lost their private insurance coverage, even if they are not taking classes during the Summer semester.

To enroll for the Summer, please visit and follow the prompts.

Email with any questions.

I am a resident student. Can I have visitors?

Barry students are able to move freely between residence halls. Until further notice, no non-Barry visitors will be permitted in residence halls.

I am a resident student who left for the rest of the semester. Will I get room and board credits?

Yes. Housing and Residence Life has communicated with students who are eligible for a room and board credit. The credit will be applied to their current spring balance or future registered term. Only students who are graduating in Spring or Summer 2020 can expect a refund. Students with questions should contact Housing and Residence Life at or 305-899-3875.

I have read that Barry University has been allocated funds from the CARES Act, and that a large portion will go to students. How can I access this aid?

We are pleased that qualifying students will be getting some financial relief in order to support them as they continue their studies. The University is working with the Federal Government to receive funds and disbursement will align with the provisions of the new law. Barry University is expecting more information from the Federal Government in the coming days.

I am graduating in May 2020. What is the status of commencement?

The University will confer all degrees virtually in May. Degree conferral for main campus graduates will take place on Saturday, May 9 at 10am. Degree conferral for Law School graduates will take place on Friday, May 15 at 11am.

Both campuses will hold in-person ceremonies at a date when it is safe to do so.

I am graduating in May 2020. Does the virtual conferral of degrees impact my graduation fee?

The graduation fee will remain unchanged. This fee applies to all graduating seniors, including those who opt not to participate in traditional commencement exercises. It covers operating costs related to verifying degree completion, producing and shipping diplomas, as well as ceremonial costs. This year it will cover costs associated with virtual degree conferral. It is our strongest hope and intention to reschedule in-person ceremonies for a later date.

What about my Clinical Rotation and the Podiatric Medicine Foot and Ankle Clinics?

Clinical rotations are being transitioned from direct patient contact activities to virtual activities where possible. Your program director and faculty will guide you during this transition.

The Barry University School of Podiatric Medicine Foot and Ankle Clinics are providing telehealth services to all and limiting patient visits to pre-screened emergent cases only.

I am a GI Bill Student. What is the status of GI Bill Benefits?

Recently passed legislation (Senate Bill S.3503, signed into law March 21, 2020) gives the Department of Veterans Affairs (VA) the authority to continue GI Bill payments uninterrupted in the event of national emergencies. The new law allows for VA to continue to pay benefits regardless of the fact that the program has changed from resident training to remote training.

Based on the new law, Post 9/11 GI Bill students who pursue resident courses converted to a remote modality solely due to COVID-19 will continue to receive the Monthly Housing Allowance (MHA) rate for resident training according to the location of the resident course. The law only authorizes this special authority from March 1, 2020, to December 21, 2020. There is no action required from a GI Bill student.

If you have questions about your specific circumstance, please contact the Education Call Center at: 1-888-442-4551 between 8 AM and 7 PM Eastern Time, Monday-Friday.

The Barry University Military/Veterans Services Office School Certifying Official will be working remotely effective March 19, 2020 until further notice.

Remote Office Hours of Operation are from 0800 to 1700 (EST) Monday through Friday.

As many have begun registering for the upcoming semesters/terms, please note we will begin certifications for future semesters/terms after Department of Veterans Affairs' COVID-19 guidance.)

Note: If you call and we are unable to answer, please leave a message with your question or concern.

Department of Veterans Affairs has stated they will offer all institutions guidance in effort to provide School Certifying Officials (SCOs) with the most accurate, and up-to-date guidance to discuss COVID-19 and the impact to students attending schools by March 30th.


Can student-employees work?

Student-employees may only work by exception on case-by-case basis to perform essential business functions. Student-employees must consult with their supervisors to obtain assignments.

Will student-employees be required to clock-in/out of Workday?

Yes, student-employees are required to track all hours worked, by clocking-in/out of Workday, If your internet connection goes down and you are not able to clock-in/out, please inform your supervisor of the missing time punch(es), via phone or text, or contact Payroll.

Can Graduate Assistants (hourly) work and be paid?

Yes, all graduate assistants who can work remotely are expected to do so.

Will Graduate Assistants (hourly) be required to clock in/out of Workday?

No, all hourly Graduate Assistants will not be required to clock-in/out of Workday. Payroll will auto-populate scheduled hours into each employee’s time calendar, effective Thursday, March 19, 2020.

Federal Work-Study (FWS) Employees

Can Federal Work-Study (FWS) students work remotely?

No, Federal Work-Study students cannot work remotely.

Will Federal Work-Study (FWS) students be paid through the remainder of the semester?

Yes, FWS students currently on the payroll will be paid through the remainder of the Spring 2020 semester. Payments will continue on a bi-weekly basis, based on a maximum of ten (10) scheduled hours per week, not to exceed the FWS award amount. Due to COVID-19, we are able to make this accommodation as federal law includes a provision allowing an institution to make FWS payments under certain limited circumstances.

Will Federal Work-Study (FWS) students be required to clock-in/out of Workday?

No, FWS are not required to clock-in/out of Workday. Payroll will auto-populate a maximum of ten (10) hours per week into each FWS student's time calendar.

Will Federal Work-Study (FWS) supervisors need to approve hours on a weekly basis?

No, FWS Supervisors will not be required to approve hours. Payroll will mass approve all hours for FWS students on a bi-weekly basis.

Faculty & Staff

How do I know if I am supporting essential basic functions and should report to campus?

Supervisors of staff supporting essential basic functions will be in contact regarding next steps for on campus work. The scope of essential basic functions will be determined by the Provost and Divisional Vice Presidents and may evolve over time.

As a faculty member, how can I access tutorials and resources for remote instruction?

Any faculty needing guidance or assistance can contact the Director of Distance Learning, Dr. Jeff Larson, at Helpful resources are also available here.

Additional policy-related and technical equipment FAQ's can be found on BUCWIS.

Prevention & Containment

Is Barry University quarantining students?

Barry University has implemented reporting requirements for all travelers, and those experiencing symptoms or who have been in close contact with travelers to high risk areas or individuals diagnosed with COVID-19. More information can be found here.

Should isolation be needed, the University has plans in place to accommodate isolating resident students.

What can I do to stay healthy?

It is important all members of the University community practice preventive measures to prevent respiratory illness. More information can be found here.