Case ManagementProgram and PurposeCase management is the process used by human services professionals to assess, plan, implement, coordinate, monitor and evaluate the options and services being provided. It is not a profession in itself, but a process used within one's profession. It is a means of attaining optimum levels of service through the use of advocacy, communication, education, identification of resources and service facilitation. This 30-hour course will help individuals responsible for case management functions to identify appropriate providers and facilities throughout the provision of services and to ensure that available resources are being used in a timely and cost effective manner.Intended ParticipantsEntry-level human services professionalsSupervisors and managers who have the responsibility for overseeing case management functionIndividuals seeking careers or career advancement in human servicesCase management function will be presented in a manner that can be applied in a wide variety of human services organizations and with a broad spectrum of clients: elderly, youth, homeless, indigent, offenders, etc.Course OverviewFamily, Community and Environmental Strengths: A Strengths-Based ApproachAssessmentsResponding to Client NeedsWork and Work EthicConfronting Substance Abuse and Mental Health IssuesMaking the Most of Community ResourcesConflict Resolution and Crisis Intervention: Handling EmergenciesManagement IssuesFormatSessions will be interactive. Participants will be engaged in role playing, discussion, and experiential activities. They will be provided with opportunities to practice the skills that are being learned.FacultyJacqui Colyer, MSW, Training and Consultation Specialist, has extensive experience as a case manager and trainer of case managers. Those successfully completing the course will receive a certificate of achievement in Case Management Training from Barry University and three (3) Continuing Education Units (CEUs).Tuition: $795.00.For a schedule overview, location of courses and contact information, visit the Schedule link on the left hand side menu. *Class times and dates subject to change based upon enrollment.