Certified Medical Administrative Assistant (CMAA)

The Certified Medical Administrative Assistant (CMAA) program is a 5 week, 30 hour classroom based program that is specifically designed to prepare students for the National Healthcareer Association’s CMAA certification exam, which will be administered in class on the last day of the program.

Students will be prepared for positions such as: medical administrative assistant, medical office assistant, medical records assistant and medical secretary. Benefits to obtaining a Medical Administrative Assistant Certification may include more job opportunities, increased pay scale, and increased professionalism and expertise.

The CMAA program provides the student with entry level knowledge ranging from standard office skills and office procedures, to developing a knowledge base in medical terminology, record keeping systems, transcription and patient file maintenance, with a focus on the non-clinical aspects of the medical office environment.

Course Content

  • Understanding computer systems or other types of technology as they relate to office tasks
  • Reviewing and answering medical practice correspondence
  • Office Protocol: Taking calls, scheduling appointments, greeting patients, and maintaining files
  • Updating and maintaining patient and other practice-specific information
  • Coordinating collection and preparation of operating reports such as time and attendance, etc.

Job Outlook:

Overall employment of medical secretaries and administrative assistants is expected to grow 12 percent from 2010 to 2020, about as fast as the average for all occupations. Among specialties, medical secretary is the only occupation that is expected to have much-faster-than-average employment growth. This is driven by the rapid growth of the healthcare industry. Overall, the majority of job openings will result from the need to replace workers who leave these occupations.

Professional Associations: ATI, National Healthcareer Association, www.nhanow.com.

Method of Instruction: This course uses lecture and demonstration methodology.

Cost and Registration

Includes class materials. Does not include exam fees.

For a schedule overview, location of courses, registration and contact information, visit the Schedule page.

Certification Information

This course prepares you for the Certified Medical Administrative Assistant (CMAA) certification exam.

For more information about certification visit the National Healthcareer Association website.

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