Questions and Answers

What is service-learning?

A teaching and learning strategy that integrates relevant community service with course work and critical reflection to enrich the learning experience, foster social responsibility and civic engagement, and strengthen communities. Bringle and Hatcher define the term as “… a course-based, credit-bearing educational experience in which students (a) participate in an organized service activity that meets identified community needs, and (b) reflect on the service activity in such a way as to gain further understanding of course content, a broader appreciation of the discipline, and an enhanced sense of civic responsibility.” (See Robert G. Bringle & Julie A. Hatcher, A Service Learning Curriculum for Faculty, Michigan Journal of Community Service Learning, Vol. 2, 1995, p. 112.) Service-learning is not: an episodic volunteer program; an “add-on” to an existing school or college curriculum; logging a set number of community service hours in order to graduate; compensatory service assigned as a form of punishment by the courts or by university administrators; or one-sided – benefiting only students or only the community.

What is the connection between service-learning and social justice?

Service-learning challenges students to move beyond charity to social change; service-learning projects can foster a sustained commitment to promoting fairness and equality. In a service-learning course, students should be expected to analyze root causes of social problems and the interplay of inequality, powerlessness, and marginalization. Students could conduct research and participate in discussions that will help them understand social issues and the historical, sociological, cultural, and political contexts from which these issues emerge. Furthermore, students should propose systemic solutions to social injustice, including sustainable policy solutions and necessary changes to social structures and institutions that perpetuate injustice. As a service-learning assignment, students may engage in advocacy (e.g., letter-writing campaigns and petitions) and social action (e.g., voter registration drives and lobbying) on behalf of populations who have been disadvantaged, discriminated against, and disempowered.

Where can a faculty member find guidelines for developing a service-learning syllabus?

The Center for Community Service Initiatives provides specific guidelines for developing service-learning syllabi. Exemplary syllabi for a variety of disciplines are also available in the Center's library.

What is a service-learning internship?

A special approach to service-learning that combines a service-learning project with a traditional internship in order to produce the best outcomes of both forms of experiential education. This semester-long, supervised, career-related educational experience is characterized by elements of service-learning – notably a civic dimension, reciprocity, and reflection.

What is social justice?

The movement of society toward more equality, support for diversity, economic fairness, nonviolent conflict resolution, and participatory democracy. The aims of social justice reflect core democratic beliefs: the worth of individuals, the strength of cultural diversity, and the need for civic equality. (See K. Warren, Educating Students for Social Justice in Service Learning, Journal of Experiential Education, Vol. 21, No. 3, 1998, pp. 134–139.)

What is social change?

The process and outcomes of coordinated activities that address the root causes of problems that affect society. As a goal of service-learning, this may be contrasted with “palliative service” (i.e., providing help without addressing the root causes of social problems). Barry’s approach to social change combines community service (including charitable volunteerism), service-learning, community-based research, advocacy, and community building/development.

What is reflection?

The process of deriving meaning and knowledge from experience. Effective reflection engages both students and instructors in a thoughtful and thought-provoking process that deliberately connects learning with experience. Reflection assignments include journals, papers, essays, audiovisual presentations, and portfolios.

What is community service?

The engagement of individuals and groups in civic, social, and educational activities that benefit the community beyond the campus. Volunteers provide service to the wider community without an expectation of monetary reward. Barry students, faculty, and staff value service to the community and regularly engage in volunteer activities that improve the quality of life in neighborhoods.

What is meant by community?

Geographic areas external to Barry University campuses. Barry serves local, regional, state, national, and global communities. However, community is not defined solely by geography; community refers also to people and relationships – to a social system. Accordingly, a community is a group of persons with shared values or norms, common interests, mutual influence, or commitment to meeting a shared need.

What is civic learning?

Knowledge, skills, values, and the capacity to work with others on civic (community) and societal challenges.

What is community-based research?

"A partnership of students, faculty, and community members who collaboratively engage in research with the purpose of solving a pressing community problem or effecting social change" (Strand, Marullo, Cutforth, Stoecker, Donohue in Community-Based Research and Higher Education, San Francisco: Jossey-Bass, 2003). Curriculum-based CBR is a form of service-learning; research is the service activity.

What is community-engaged scholarship?

Alternative term for scholarship of engagement; or simply engaged scholarship. “Scholarship that involves the faculty member in a mutually beneficial partnership with the community. Community-engaged scholarship can be transdisciplinary and often integrates some combination of multiple forms of scholarship” (Community–Campus Partnerships for Health). CES involves the creation, integration, application, and transmission of knowledge for the benefit of the community as well as the University.

What is scholarship of engagement?

Alternative term for community-engaged scholarship. It is “a term that captures scholarship in the areas of teaching, research, and/or service. It engages faculty in academically relevant work that simultaneously meets campus mission and goals as well as community needs. In essence, it is a scholarly agenda that integrates community issues. In this definition community is broadly defined to include audiences external to the campus that are part of a collaborative process to contribute to the public good” (National Review Board for the Scholarship of Engagement).

What is a deliberative dialogue?

Exchange of ideas and face-to-face discussion of issues that affect the community. Also called public dialogue, this kind of engagement “implies voice and agency, a feeling of power and effectiveness, with real opportunities [for the community] to have a say” (McCoy & Scully, 2002, p. 118).

What is civic engagement?

Alternative term for community engagement. “Civic engagement involves participation and contribution to civic and public life through voting, staying politically informed, and engaging in community service. Civic engagement is important to service-learning because when service-learning programs address specific knowledge and skills, civic development is made explicit to students as a core learning outcome” (Learn and Serve America’s National Service-Learning Clearinghouse). As defined by Thomas Ehrlich (in Civic Responsibility and Higher Education), "Civic engagement means working to make a difference in the civic life of our communities and developing the combination of knowledge, skills, values and motivation to make that difference. It means promoting the quality of life in a community, through both political and non-political processes."

What is community engagement?

Alternative term for civic engagement. The Carnegie Foundation for the Advancement of Teaching describes community engagement as “the collaboration between institutions of higher education and their larger communities (local, regional/state, national, global) for the mutually beneficial exchange of knowledge and resources in a context of partnership and reciprocity.”

Where can I find a list of community service sites or agencies?

From the CCSI Homepage, click on “Community Partners.”

Where can I find information about service-learning courses and activities in my discipline?

Information, including sample syllabi, is available from the CCSI. Syllabi for a variety of disciplines are available also through the Web sites of Campus Compact and the National Service-Learning Clearinghouse.

What professional development opportunities in service-learning are available to Barry faculty?

The CCSI coordinates a Faculty Fellows Program through which such opportunities are made available to faculty. The Service-Learning Fellows attend monthly faculty development sessions and they, in turn, coordinate and facilitate workshops for their colleagues. Furthermore, the Center sponsors faculty who will make presentations on service-learning/civic engagement at local, national, and international conferences.

What opportunities are there to publish in the field of service-learning?

The CCSI maintains a list of journals and other publications to which manuscripts may be submitted. In our efforts to promote research and publication on service-learning and community engagement, the Center also coordinates a Faculty Learning Community for Engaged Scholarship.

What service-learning resources are available on campus?

The Center for Community Service Initiatives (CCSI) functions as the campus clearinghouse for service-learning/civic engagement opportunities and resources. The Center collects, creates, classifies, and disseminates a variety of relevant resources for planning, implementing, monitoring, and assessing/evaluating service-learning and civic engagement activities.

Is there a special designation for service-learning courses on students’ transcripts?

Yes. Courses that meet seven specified criteria are designated as “SL” in the University catalogs and course schedules (WebAdvisor). “SL” is added not only to courses (or course sections) in the catalogs and schedules but also to students’ transcripts.

What is the Faculty Learning Community for Engaged Scholarship?

An interdisciplinary group of faculty members who participate in a yearlong program focused on community-engaged scholarship. CES involves the creation, integration, application, and transmission of knowledge for the benefit of the community while advancing the University’s mission.

How many service-learning hours are enough?

Students may be required to complete a set number of community service hours as a sanction for infractions. Course instructors assign community service (or service-learning) hours to complement the course content and teaching/learning strategies. For courses that will carry the “SL” designation, at least 10 hours of service will be required.

What is advocacy?

A process by which to argue in favor of a community-related cause, idea, or policy and seek active support from others. Advocacy includes issue research, participant mobilization, legislative contact, and the promotion of public policy ideas.

Can I volunteer without service-learning as a requirement?

Yes, you may volunteer as a Personal Development option. First, log into CEMS; search for a Community Partner event or opportunity that interests you; and click "sign up." The next screen you see will display detailed information about the event or opportunity you selected. After you scroll down, you will see "Join us," which will allow you to select the days and hours you wish to volunteer and to finalize your submission.

What is action research?

Action research is a three step spiral process of (1) planning which involves reconnaissance; (2) taking actions; and (3) fact finding about the results of the action (Kurt Lewin, 1947). Action research is the process by which practitioners attempt to study their problems scientifically in order to guide, correct, and evaluate their decisions and actions (Stephen Corey, 1953). “Action research...aims to contribute both to the practical concerns of people in an immediate problematic situation and to further the goals of social science simultaneously. Thus, there is a dual commitment in action research to study a system and concurrently to collaborate with members of the system in changing it in what is together regarded as a desirable direction. Accomplishing this twin goal requires the active collaboration of researcher and client, and thus it stresses the importance of co-learning as a primary aspect of the research process” (Thomas Gilmore, Jim Krantz, & Rafael Ramirez, Action Based Modes of Inquiry and the Host-Researcher Relationship, 1986).

What is participartory action research?

PAR is an empirical methodological approach in which people directly affected by a problem under investigation engage as co-researchers in the research process, which includes action, or intervention, into the problem (L. Rodriquez & T. Brown, New Directions for Youth Development, 2009). PAR is a process in which people (researchers and participants) develop goals and methods, participate in the gathering and analysis of data, and implement the results in a way that will raise critical consciousness and promote change in the lives of those involved—changes that are in the direction and control of the participating group or community (P. Reason, Three approaches to participative inquiry, 1994).

What is CEMS?

CEMS stands for Community Engagement Management System. This system allows Barry students, faculty and staff to search and register for volunteer, service-learning and community service opportunities. This system also allows you to accurately track any service hours you complete during your time at Barry.

Why do I need to sign up for community service through CEMS?

Signing up for community service through CEMS allows you to keep an accurate record of your service hours. This is especially helpful if you are completing service hours as a requirement for class or for a mandatory assignment.

What benefit can CEMS provide me?

CEMS allows students to keep track of all community service hours completed while at Barry University. Voluntary community service will be included on co-curricular transcripts; community service as part of a service-learning course will have a notation on official transcripts. If you have indicated that you are doing this for course credit, professors will be able to see the number of hours you completed. The transcript notation will be beneficial as you apply to graduate school, for scholarships, and for jobs.

How do I access CEMS?

Go to www.barry.edu/service and click the red “Get Involved” button found to the right. Then, log in using your Barry email and password.

How are my service hours recorded?

If you have registered for an event through CEMS, CCSI staff will keep a record of those students who have attended the event and for how long, and the system will be updated accordingly. Students can also submit information on service completed without the use of CEMS by filling out the Community Service Log found on our website under Resources: Forms and then bringing the completed form to our office.

How do I let CEMS know I’m doing this service for a class?

If you are completing service for a class, please be sure to check the “Are you attending this for a class?” box and then select your classes.

How do students obtain a record of their service hours for professors?

If you are in need of proof of your service hours, please log into the system and click “View Transcript” to the right of your picture. You will then be able to print a report or log of the hours you completed. If you need additional help with this function, please come by our office in Adrian 208.

If I forget to sign up for an event, but go, are my hours still tracked through CEMS?

If you attend a service event but did not sign up for it via CEMS, whether it is hosted by CCSI or a community partner, CEMS will not automatically track your hours. If you would like to have those hours added to your service record, bring the Community Service Log (found at Resources: Forms) with you the day of the event and have it filled out by the event coordinator. Return the form to CCSI in Adrian 208 and your hours will be added to the system separately.

How do I view or edit information on events that I have registered for?

To view or edit information on events for which you have registered, please log into the system and click on the “Placements” tab found at the top left of the page. You can also find these under “My Opportunities” on your home page. To edit your registration, select the “View” link, all the way to the right of the event. You will be able to cancel your registration or edit your session choice on this page.

Where do I find events?

You can find events by going to www.barry.edu/service and clicking “Get involved.” Once logged into the system, you will be able to search for events. Once logged in, you can search for a specific event that interests you. If you know which organization you want to work with, you can also search by community partner type. Other ways to search include: type of event (one-time or on-going) or issue area (at-risk youth or animals).

How do I edit my personal information?

To edit your personal information, click on the “Edit” button found to the right of your picture on the home screen.

How do I know which of my courses require service-learning hours?

On your home screen, you will be able to see the courses in which you are currently enrolled that have a service-learning requirement.

What is my username?

You can sign in either using your full email address, or the portion before the “@” symbol. For example, if your email is john.smith1@mymail.barry.edu, you can log-in using john.smith1 or john.smith1@mymail.barry.edu .

What happens if my hours get deleted?

If your hours get deleted from the system, please come to our office in Adrian 208 to discuss how we can add them back. Be sure to keep copies of all your Community Service Logs, as well as any additional confirmation of volunteer hours.

I need to complete community service hours for a violation or probation. What can I do?

You can complete hours for mandatory service by participating in any of the opportunities found in CEMS. If there is nothing there that fits your schedule, you can work with Barry’s Facilities Department. Send an email to Jesus Mendez at jemendez@mail.barry.edu with the number of hours you need to complete, as well as the dates and times you are available. Make sure to bring a copy of the Community Service Log found on our website and get it initialed and signed by your site supervisor. When you have completed your hours, bring this form to our office in Adrian 208 for verification.

I can’t find any opportunities on CEMS that fit my schedule or interest. Do you have other suggestions?

If you can’t find anything suitable on CEMS, you can check out these volunteer websites for other opportunities: Our Announcements (http://www.barry.edu/Service/Announcements.aspx) HandsOn Broward (www.handsonbroward.org) All For Good (www.allforgood.org)

How do I stay up to date about service opportunities?

Current service opportunities are included in the CCSI Newsletter, which is posted in the Resources section of CEMS.

What is CEMS?

CEMS stands for Community Engagement Management System. This system allows Barry faculty, staff and students to search and register for community service and service-learning opportunities. CEMS also serves as a library and repository for community engagement articles published by Barry faculty, staff and students.

How do I access CEMS?

See “Pathway to Engagement” on the CCSI home page, www.barry.edu/service.

What is my username?

Your username is either using your full e-mail address or the portion before the “@” symbol. If, for example, your email is jsmith@barry.edu, you can log in using either jsmith or jsmith@barry.edu.

How do I edit my personal information?

Simply click on the “Edit” button found to the right of your picture.

How do I stay up to date about service opportunities?

Current service opportunities are included in the CCSI Newsletter, published weekly during the fall and spring, as well as on our “Announcements” page.

What is CEMS?

CEMS stands for Community Engagement Management System. This system allows Barry faculty, staff and students to search and register for community service and service-learning opportunities. CEMS also serves as a library and repository for community engagement articles published by Barry faculty, staff and students.

How do I access CEMS?

See “Pathway to Engagement” on the CCSI home page, www.barry.edu/service.

What is my username?

Your username is either using your full e-mail address or the portion before the “@” symbol. If, for example, your email is jsmith@barry.edu, you can log in using either jsmith or jsmith@barry.edu.

How do I edit my personal information?

Simply click on the “Edit” button found to the right of your picture.

How do I stay up to date about service opportunities?

Current service opportunities are included in the CCSI Newsletter, published weekly during the fall and spring, as well as on our “Announcements” page.