Case management is the process used by professionals in human services, family service, social work, and staff in child development services, Early Head Start and Head Start programs to assess, plan, implement, coordinate, monitor and evaluate the options and services being provided. It is a means of attaining optimum levels of service through advocacy, communication, education, identification of resources and service facilitation.
This 30‑hour course will help individuals responsible for case management functions to identify appropriate providers and facilities throughout the provision of services and to ensure that available resources are being used in a timely and cost-effective manner.
Course content includes:
- An overview of the Principles of Case Management.
- Theory and Practice of Interpersonal Communication
- Understanding Networking and Community Partnerships;
- Record-Keeping and Documentation to ensure compliance with agency and federal guidelines.
Focus topics include:
- Case Management Models for Practice,
- Effective, appropriate and timely communication with families, staff, and external sources.
- Building and maintaining Community Partnerships.
- Documentation and record-keeping,
- Organization and confidentiality of files;
- Referrals and documentation of case notes.
Course investment: $1,075.00
Fees include instruction, course materials and other related expenses.
Each participant who successfully completes the program will receive a Certificate of Completion from Barry University.